Utterly Disappointing/ The remote control neither connects to my Edelkrone slider, Edelkrone head module, or focus module, as both pair screens in the remote show no items in them. The slider, head, and focus module are all connecting to my app on my phone, but nothing ever registers on the remote control. I cannot find any info online as to how to solve this problem.
Like other Edelkrone users, I was elated when the company announced this device. One of the issues that plagues this ecosystem is the unreliability of paring within the Edelkrone app. The software consistently suffers connectivity issues which require an arcane pattern of power cycling the Eldekrone hardware, restarting the phone, restarting and even sometimes reinstalling the Edelkrone app to resolve. Inevitably, whenever the app actually manages to connect it is always forcing updates to the firmware on each of the Edelkrone devices. This eats valuable time on a shoot and has proven so unreliable, it is simply not worth taking the system to paid gigs. Enter the Edelkrone controller... As presented this was promised to be a perfect solution to the connectivity issues of the app. Dedicated hardware, focused on this single task, in theory, should have provided a much better experience. Unfortunately, it has corrected none of the issues. The controller has just as many difficulties connecting to the hardware and, to make matters worse, is error prone while controlling anything it does connect to. A pan action becomes pan and tilt, a slide action turns into slide until interrupted by some other button press. The only problem this device solved is the constant nagging for firmware updates which it thankfully cannot perform. It is absolutely infuriating and disappointing to have spent so much money on this ecosystem to have it consistently fail to perform, particularly so when it produces outstanding results on the rare occasion that it might work. As a video professional, Edelkrone is hard pass as it simply is not reliably and reliability is the name of the game when time is money.
worked as expected, after some updates. all good. Personally I would like to have app updates be optional, at my discretion, as it were, that way if I'm unable to connect, I can still just get on with shooting. Even if I don't have the latest update. Too many things are app driven, it's beginning to get in the way of working, while at the same time it enables us to do more. It is a quandary.
This has made me actually start using my Slider Plus and Head Ones more often. With a less than ideal phone, I always had connection issues with the Edelkrone app. The remote is so much easier and efficient, and allows me to use my phone as a teleprompter again. This thing is extremely well built, and it will make a huge difference in the continues success if my YouTube channel.
Thanks for the battery query follow-up Edelkrone, for anyone else interested re; battery power with this remote; 1) Actually, Controller batteries are hot-swappable. Meaning, while connected to a setup if you just unplug the batteries and put new ones, there is no "pairing" step involved. It instantly reconnects to the last setup. 2) Time-Lapse duration is independent from the batteries of the Controller. Once Time-Lapse is set, it continues to work even if remote is shut off. Controller does not need to stay connected with the device as long as Time-Lapse duration. Knowing this should negate any battery concerns other users/potential buyers may have had regarding the remote.
Would be nice to be able to hot swap a battery, or extend time with an external battery, currently there is a 'limited use' for timelapse with a limited battery
This controller is an essential add-on to any of the edlekrone motion package. It eliminates the need to have to use phone or ipad to control the motion. It is easy to use and very small in size.
It's great to have a controller that allows me to have my phone resting and doing phone things. The initial setup and firmware updates take some time but once you complete the process, it's smooth from there. I haven't taken the setup for a complete ride but the initial tests are very promising. The magnetic battery cover is a nice touch.
Way better than the app on the phone
The edelkrone app is easy enough to use, but this controller frees up my iPhone. So I now specifically use the controller!
Great improvement over the app. Intuitive. Lens calibration for any lens without prior setup. Big improvement.
Remote functions fine for what it does... But it does not yet have stop motion capability, so for me me it won’t replace the app on my phone.
I have a Jib One and a Head Plus and the controller makes things much easier. Very responsive to switch back and forth between presets.
Love this. It’s so much better than using my phone to control the rigs. But it eats batteries like crazy. I used some AAAs (non recharging) and they only lasted a few uses. So I guess I’ll have to buy rechargeable ones. And sometimes there is a SERIOUS lag when moving the sliderone v2 or headone. Like you let go of the button and it still moves a ton. Which is frustrating. Even when I literally am holding the remote to the slider. Hopefully this can all be fixed somehow. Because the feeling of this remote is great. Feels rugged and solid in the hand. I wish it had a rubberized case so I wasn’t so worried about dropping it. And the screen is pretty dim so it’s hard to see it outside. I do love it though and the idea of this was the missing piece of my setup.
Saving me time while shooting I love it
Super easy to get working right out of the box. An update for each Edelkrone device (and I think I own almost everything they sell) but after that I was able to use the remote with each item individually as well as in groups. Using this also free-ups my phone as a remote making this a must have!
I love the remote, it's quick and easy to set up. I brought it to a movie set just yesterday, but ended up not using it, since the focus module was not accurate enough for what we needed. I wish the sensitivity on the remote would be a little better to really fine tune the focus.